What motivated you to pursue a career in healthcare, and how did you get your start in the industry? My father was a priest in the Armed Forces and directed my brother and me toward a career in public service and the military. Ultimately, we both became military doctors, one Navy and one Army. Following a decade as a Naval surgeon, I increasingly desired to further my impact in healthcare via a more global platform. So I studied for my MBA at London Business School and Columbia before moving into the business side of healthcare. After 14 years of investing in and operating healthcare businesses and working in more than 15 different countries, I have achieved much of that goal of positively impacting global healthcare. Al Sharq Healthcare is known for its focus on patient centered care. Can you speak to how this philosophy informs the organization’s overall strategy and operations? Healthcare is a business of trust, and every employee of Al Sharq Healthcare is given a clear mandate – to ensure the patient feels better when they leave the facility than when they came to us, both in terms of their health and relationship with us as an organization. We teach our teams about Customer Service Excellence, including clinical and non-clinical staff, and expect everyone in the organization to be willing to do whatever is needed to help our patients on their journey of recovery. Many organizations like to talk about being “patient-centric.” Still, based on our anonymous patient feedback, the growth in our business, and the extremely high percentage of repeat customers, I truly believe that we walk that talk! Bennett Dr. Stuart Group CEO Al Sharq Healthcare CONTACT Dr Stuart Bennett Chief Executive Officer Al Sharq Healthcare E: stuart.bennett@fng.ae https://ae.linkedin.com/in/drsafjbennett Dr. Stuart Bennett is the Group CEO for Al Sharq Healthcare, a division of Fujairah National Group (FNG), the largest diversified group in the Emirate of Fujairah. FNG consists of 40 group companies with over 4,000 employees, operating for more than 35 years. The healthcare division consists of hospitals and medical centers, serving nearly 500,000 patients in 2022 across 8 different sites in the Northern Emirates and Dubai. CEO Today Middle East Awards 2023 - UAE - - 108 -
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