CEO Today Middle East Awards

43 CEO TODAY MIDDLE EAST AWARDS 2020 Banking Services, where he led the restructuring and transformation of the bank’s entire support functions including operations, technology, support services, and human resources. Abdul Hakeem holds a BA and MBA from Exeter University, UK. He is also an alumnus of both the Harvard and London Business Schools’ Executive Education Programs. Early in his banking career, Abdul Hakeem was exposed to the international banking environment by being cross- posted on assignments with JP Morgan and Lloyds TSB. FIRM PROFILE At BankDhofar we strive to be ‘the best bank for you’ by making banking easy. BankDhofar currently has a nationwide network of 70 branches & 1 Corporate center ( 61 branches of BankDhofar & 10 Branches of Maisarah Islamic Banking services) and 120 ATMs and 57 CDMs and 15 FFMs across the length and breadth of the Sultanate. As one of the fastest growing financial services institution in the Sultanate, we offer Corporate banking, Consumer banking, Treasury and Project Finance services - designed to meet the diverse needs of consumers, small and medium size businesses and mid-market companies in the region. Origin The bank, then known as Bank Dhofar al Omani al Fransi, was incorporated in January 1990 and commenced operations with two branches, one in Muscat and the other in Salalah. As Oman’s second-largest bank (by market value), BankDhofar has earned the reputation of a financial institution with a strong commitment to consistency and growth. In addition to the conventional banking products and services the bank offers several electronic banking services, such as, Internet banking, Phone Banking, SMS banking, cash deposit and payment machines. With assets worth over RO 4.21 billion, BankDhofar is one of the fastest growing Banks in the Sultanate of Oman, with a strong presence in Corporate Banking, Consumer Banking, Treasury and Project Finance. The branch network has reached 71 with an extensive ATM network spanning the country. BankDhofar has a reputation of commitment, foresight and solid growth. Proactive problem solving and guidance At Bank Dhofar we work hard to ensure that you receive the most appropriate advice and guidance to make better decisions. We anticipate a need and help create the moment. Not only do we work towards providing a realistic Realtime assessment to your needs but also ensure that we deliver the guidance with competence and in a manner that suits your current requirements Respect for Others Guests can sense the Omani Hospitality from the moment they enter through our doors. We treat everyone with superior respect and ensure that all our Guests receive the attention & treatment they deserve. All our Guests are important and that is why we are committed to treating people equally and fairly be it with our internal staff or our guests. Caring & Reliable We always pursue excellence in all things we do and constantly endeavor to increase our sense of attention to our guests in the most innovative means possible and the shortest & lean durations. All Bank Employees have a duty to care for their relationships with Guests, acting honestly and striving to achieve the highest level of quality, professionalism & long-term trust. Competing We believe that free competition is the best way to promote a competitive, fair and healthy business environment. We act with integrity and promote a business environment that is free of fraud and manipulation. Our values give precedence to our nature and foster a deep desire to internally challenge the current delivery and service standards. www.bankdhofar.com